Frequently Asked Questions

What is Webmail?
Webmail is the e-mail service that the university provides to its students. This service can be used by using devices such as computers, tablets and mobile phones from any point with an internet connection. Your email address is

What is SIS?
SIS is student information system in which the students can see their timetable, use interactive course registration, access grades etc. CIU-NET account is used for login.

What is a CIU-NET account?

It is the information that university users can log in to all systems, automation and portals provided by Computer Information Center’s using a single username and password.

How to change the password of the CIU-NET account?

1. You must use an updated web browser. (Chrome, Firefox, Internet Explorer 10 or above). 
2. Go to
3. Click on the ‘Forgot my password!’ link
4. Fill the form with your details and click ‘Continue’
If your details are correct, you will be able to log in.

Username: Your student number
Password: password set in the form on the screen